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About the Brothers of Charity Services (FOI)
Model Publication Scheme

  1. Corporate Guiding Principles
  2. Vision
  3. Mission Statement
  4. Core Principles
  5. Overview of the Company
  6. Articles and Memorandum of Association
  7. Management Structure
  8. Service Provision
  9. Organisational Structure Chart 2016
  10. Company Board Membership 2016
  11. Role of the National Board
  12. Committees to the National Board
  13. Audit Committee
    Quality & Risk Committee
    Nominations Committee
    Remuneration Committee
  14. Role of Board Members
  15. Delegated Powers to the Chief Executive
  16. Role of the Chief Executive - Key Accountabilities
  17. Advocacy
  18. National Corporate Guiding Principles of the Brothers of Charity Services
  19. a. Person Centred Services
    b. Inclusion
    c. Partnership
    d. Enabling Structures
  20. Pay/Grading Structures - Salary Scales and Pension Scheme of Staff Employed by Brothers of Charity Services
  21. Service Level Arrangement with the HSE
  22. Description of Records Held by the Body
  23. Customer Charter
  24. Code of Practice
  25. Complaints

1. Corporate Guiding Principles
The Brothers of Charity Services Ethos document 'Going Forward Together (2001)' sets out the principles that underpin our work, clarify and shares the values that motivate us as we respond to our fellow citizens who have an intellectual disability.

2. Vision Statement


"Love and Respect in Every Action"

Vision is that which guides the organisation; vision is the ideal and comes from truly seeing the need. Vision is held in the heart; it lends energy and provides both inspiration and direction.

3. Mission Statement
"Belonging to an internationally active movement, and rooted in the values of the Christian Gospels, the Brothers of Charity Services Ireland provides quality services to support people who are in danger of being marginalised and strives to create opportunities and choices that develop and maintain connected lives where all are cherished as valued and equal citizens in our communities (2014)."

4. Core Characteristics and Principles
The core values of the Brothers of Charity Services that continue to motivate us as a Service are the Dignity and Humanity of each person. How these are expressed has evolved over time with our greater understanding of the rights of all people with a disability, with the changing hopes and expectations of the individuals and families with whom we work, and with the growing expertise within the Services.

The core characteristics of the Brothers of Charity Services which give us our guiding principles are:
  • working for inclusion with people who are marginalised;
  • striving for the highest possible human dignity in service provision;
  • developing caring relationships and inclusive community;
  • integrating the best of current trends in service provision;
  • valuing a high standard of expertise;
  • a progressive approach to the organisation and structure of services;
  • a willingness to function within a social framework and to work in partnership with statutory bodies;
  • finding final motivation in the Gospel.

5. A General Overview of the Brothers of Charity Services
The Brothers of Charity Congregation was founded by Fr. Peter Triest, in Ghent, Belgium in 1807. A deeply spiritual and yet very practical man Triest inspired his young congregation to devote their lives to working with the disadvantaged and marginalised. The Brothers of Charity opened their first Irish facility for people who suffered from a mental health illness in Waterford in 1883.

Today our Services focus on providing support services to people with an intellectual disability in Ireland. The Services are located in counties Clare, Galway, Roscommon, Limerick, Cork, Kerry, Waterford and Tipperary. The Services are made up of an overall total of approximately 6,524 people who access our services annually, and their families and some 3,531 staff (2783.35 whole time equivalent).
The Services offer service responses in local communities, promoting and supporting positive engagement and interaction between those who use our services and their community, and supporting them to participate in and be included in all facets of community life as equal and valued citizens. The Services work in partnership with local communities, agencies and organisations to initiate and develop increasingly inclusive opportunities for, and with, the individuals we support.

The Brothers of Charity Services attempts to ensure a personal response to the wishes, hopes and dreams of each individual supported. We adopt a person centred approach to service delivery, one in which individuals are assisted and supported by the Services to identify their life goals through their individual personal plan and are supported to achieve these goals. The Brothers of Charity Services in Ireland is a learning organisation whose responses are based on best practice, and in full recognition of the right of each person to self-determine their life goals and wishes. We listen to those we serve and, subject to available resources, endeavour to provide individuals with high quality supports that best suit their wishes and requirements. These are the tenets by which we operate.

6. Articles and Memorandum of Association
Memorandum and Articles of Association (PDF - 740KB)

7. Management Structures
The Services of the Brothers of Charity in Ireland are governed and directed by a National Company - Brothers of Charity Services Ireland - whose Board of Directors is made up of individuals chosen for their particular experience and expertise. The National Company currently has six subsidiary companies, who act as agents of the National Company, one for each geographical region of the Services, located throughout the West, Mid-West, South and South East of Ireland. Each Company has its own annual budget received mainly from the HSE.

During 2014 the National Board of Directors decided to opt for one National Company to provide the governance of all of the Services in Ireland as part of its programme to achieve greater efficiencies and to meet the emerging requirements in respect of Compliance. Work is ongoing on this task.

The National Company and each of the subsidiary companies adhere to and promote the ethos and principles of the Brothers of Charity in the management and delivery of the services. In delivering our Service responses we are committed to a person centred approach and aim to provide, in as far as possible, individual supports for people in order that they may identify and achieve their personal life goals and live ordinary lives in their communities. Our Services are measured using an accredited quality system - Council on Quality and Leadership (CQL). Our Services are also monitored and inspected by HIQA.

The National Company is supported by the National Office which currently comprises the Chief Executive, National Head of Finance, National Head of HR, National Development Executive, and the PA to the Chief Executive. The Chief Executive, who reports to the Board of Brothers of Charity Services Ireland, is responsible for the management and executive functions of the organisation and also fulfils the role of Company Secretary

The National Office supports the National Board and its Committees, National Teams and Working Groups as well as the Chief Executive's Forum (CEF). The CEF comprises the Directors of Services/Service Leaders of each Service Region and the Central Management Team. The National Office acts, as appropriate, as the single point of contact for external agencies and bodies.

8. Service Provision- A General Overview of the Brothers of Charity Services
The Brothers of Charity Services endeavours to offer services in local communities, promoting and supporting positive engagement and interaction between those who use our services and their community, and supporting them to participate in and be included in all facets of community life as equal and valued citizens. We work in partnership with local communities, agencies and organisations to initiate and develop increasingly inclusive opportunities for, and with, the people who use the Brothers of Charity Services.

The Brothers of Charity Services offers a range of comprehensive day, residential, respite and multidisciplinary supports and services to adults and children with an intellectual disability, and their families

Services include:
  • Early Assessment Intervention
  • Development and Pre-School Services
  • Health Related Support Services
  • Educational Services
  • Advocacy Support
  • Residential Care
  • Home Share
  • Day Activation for Children and Adults
  • Vocational Preparation
  • Supported Living Arrangements
  • Personal Development Training
  • Family and Sibling Support
  • Supported Employment
  • Crisis Intervention
  • Respite Services
  • Services for Children and Adults with Autism
  • Pastoral Care
  • Support of Elderly Persons with Intellectual Disability
  • Community School Age Support, and
  • Integrated Leisure Activities.
We work in partnership with Brothers of Charity Housing Associations, mainstream Housing Associations and Local Authorities in the provision of appropriate residential accommodation.

9. Organisational Chart 2016


10. Company Board Membership 2016
The Brothers of Charity Services are owned and directed by the National Company which acts as a corporate entity representing the Congregation of the Brothers of Charity Services in Ireland. There is one National Board and six subsidiary Boards - one for each geographical Region of the Services. The National Board provides the ethos and guidelines which are followed by the subsidiary Boards as Agents of the National Board. The National Board has delegated the task of overseeing compliance with such ethos/guidelines to the subsidiary Board in each Service Region. All Directors and the Senior Management Teams of the Brothers of Charity Services are required to operate under the Ethics in Public Office Act 1995 and the Standards in Public Office Act 2001.

The day to day management of the Company is a matter for the Chief Executive through the Directors of Services, Service Leaders and the National Team.

The Brothers of Charity Services Ireland
Bro. A.T. Hassett (Chair)
Bro. J. Rackley
Mr. P. McGinley
Mr. G. Lyons
Mrs. M. Allen
Ms. B. Cahill
       Mr. J. Stokes
Mr. J. Hayes
Mr. E. McGaune
Mr. J. Barry
Mr. K. Brennan


Limerick Directors
G. Lyons(Chair)
P. Brosnan
K. Brennan
G. O'Byrne

Galway Directors
P. McGinley (Chair)
J. Hayes
E. McGuane


       Roscommon Directors
P. McGinley (Chair)
J. Hayes
E. McGuane


South East Directors
J. G. Barry (Chair)
P. O'Shea
B. Cahill
Bro. J. Rackley

       Southern Directors
J. G. Barry (Chair)
G. O'Carroll
J. Stokes
Bro. J. Rackley

Clare Directors
G. Lyons (Chair)
K. Brennan
M. Allen


11. The Role of the National Board
The main purpose of the Company is to deliver services to people with an intellectual disability in Ireland as set out in the Constitution of the Company. The Company's overall responsibility is to ensure that the organisation as a whole is well managed and operates within its agreed objectives and priorities, within the law, and within allocated budgets.

The National Board provides Service Motivation, Service Guardianship and Service Leadership and governs with the aid of its various committees.

12. Committees to the National Board

Audit Committee
Appointed by the Board, the main objective of the Brothers of Charity Services Ireland Audit Committee is to support the Board in fulfilling its function by providing independent and timely advice to the Board on areas within its remit. It will ensure that there is full control over the income, expenditure and assets of the Brothers of Charity Services Ireland and ensure that all of its resources are used effectively in fulfilling its responsibilities.

Quality and Risk Committee
Appointed by the Board, the main objective of the Brothers of Charity Services Ireland Quality and Risk Committee is to support the Board to fulfil its function by providing independent and timely advice to the Board on areas within its remit, to ensure that clear and effective Quality and Risk Management systems are in place, and that the safety of those who use the Services is safeguarded.

Nominations Committee
Appointed by the Board, the main objective of the Brothers of Charity Services Nomination Committee is to oversee the arrangements for selection and rotation of members of the Board of the Brothers of Charity Services.

Remuneration Committee
Appointed by the Board the main objective of the Brothers of Charity Services Ireland Remuneration Committee is to oversee the employment practices of the Brothers of Charity Services Ireland and ensure that they comply with the Public Sector Pay Policy.

Each committee acts in accordance with the rules and procedures (Terms of Reference) agreed by the Board and report to the Board as required. There are currently four committees in compliance with the Code of Practice for the Governance of State Bodies.

13. The Role of Board Members
Board members are appointed by the National Board and the Regional Leader of the Congregation. Board members are expected to:
  • attend board meetings on a regular basis and be well prepared in advance of the meeting;
  • contribute to decision-making and share responsibility for the board's decisions;
  • contribute to the work of any committees established by the board;
  • represent the board at meetings and events as required;
  • attend training events and keep up to date with subjects relevant to the organisation's work;
  • share corporate responsibility for decisions taken by the board as a whole;
  • maintain confidentiality in regard to matters discussed at board meetings;
  • be loyal to the company and be conscious when speaking in public of the need to maintain the good reputation of the company;
  • contribute to the development of strategies, policies and plans for the company;
  • monitor and review performance without interfering in the day-to-day running of the company;
  • disclose any personal interest or profit which may conflict with the interests of the company;
  • be aware of the obligations of board members under the Companies Acts 2014.

14. Delegated Powers to the Chief Executive:
The day to day management of the Brothers of Charity Services Ireland is a matter for the Chief Executive and their Central Management Team. This includes:
  • implementing the board policy;
  • implementing the recruitment and remuneration policy of the company;
  • staff management, motivation and leadership;
  • ensuring appropriate asset maintenance, health and safety, and risk management systems are in place;
  • developing and implementing the agreed strategic plan;
  • monitoring the objectives and budget of each Service region;
  • providing line management for the Directors of Service, Service Leader and Central Management Team; and
  • ensuring the organisation operates within the required statutory standards, for example HIQA Standards in Care, and relevant statutory regulations.

15. Role of the Chief Executive - Key Accountabilities
  1. To develop and gain approval for the strategies, policies and plans necessary to ensure that the Board delivers on its agreed budget and other service targets as set out by the National Board.
  2. To recruit, lead, motivate and develop the staff of the company in accordance with the policies of the National Board to ensure that they contribute to the fullest extent possible to the achievement of the key objectives of the company in a professional, flexible and co-operative manner.
  3. To ensure that appropriate systems are developed, implemented and kept under review in order that the key objectives in terms of budget, resource allocation, service provision, community participation and monitoring are met in the most effective manner.
  4. To ensure that the necessary financial recording and reporting systems are in place (and kept under review) to meet all statutory and operational requirements.
  5. To promote and monitor the development of the Brothers of Charity vision, mission and ethos within the Services and within projects, activities and enterprises associated with the Services.
  6. To seek new resources to meet identified needs and to negotiate with the local area funders of services for the resources required.
  7. To ensure compliance with all relevant statutory regulations.
The Chief Executive shares his/her responsibilities in a task oriented way with the Directors of Service and their Local Services Executive. The Chief Executive works with the Board and the Directors of Service/Service Leader to ensure the implementation of the Board policies in relation to service motivation, service guardianship and service leadership.

16. Advocacy
The National Advocacy Council was formed in 1998 to support a key principle of the Brothers of Charity Services that the people who use our services are formally involved in the local, regional and national operation of our Services and remain an integral part of our governance structure. At a local level, advocacy groups are established where individuals are supported to speak and act on their own behalf and on the behalf of others via peer advocacy. Each Region of the Services has a Regional Advocacy Council which deals with issues which need to and can be addressed at regional level. Each Regional Advocacy Council elects representatives to the National Advocacy Council who meet bi-annually with the Chief Executive's Forum at which issues of national concern are raised and addressed. Each Regional Advocacy Council also meets annually with the relevant subsidiary Board.

17. National Corporate Guiding Principles of the Brothers of Charity Services
The corporate guiding principles have come about following a wide consultation process. They have been broken down under four headings and each of the six Service Region's strategies are developed in line with these principles.

a. Person Centered Services
  • Listen to people in our services to discover their needs and wishes and seek to develop supports and services to meet these needs.
  • Respect the rights of individuals with intellectual disability to make informed decisions regarding their own lives.
  • Provide opportunities to make choices and facilitate a range of service supports and options.
  • Develop person centered quality services and supports of a high standard of expertise. Seek to develop services based on the best of current trends and internationally recognised best practice.
  • Support individuals to make their own decisions and speak for themselves. Support the voice of our service users to be heard both inside and outside our services. Support the development of advocacy in our services.

    b. Inclusion
  • Work as bridge builders to enable individuals to live ordinary lives in ordinary places.
  • Support people to develop enhanced social roles and contribute to their local community.
  • Use ordinary settings to support individuals and provide specialist services in such settings.

    c. Partnership
  • Work closely with policy makers to influence polices to reflect our mission and issues of importance to our service users.
  • Work towards developing partnership with statutory bodies and other agencies in developing services.
  • Work in partnership with local communities in developing services and supports for people in our services.
  • Support individuals involved in our services including service users, families.
  • Support Staff members to develop autonomy and make relevant decisions as locally as possible.

    d. Enabling Structures
  • Support the development of enabling structures in each Service Region.
  • Support the development of the autonomy of each Service Region, and in turn, supporting each element of the Service Region best placed to promote the inclusion of each individual in their local community.
  • Work towards the development of a strong National Company which will support and guide the implementation of the national strategy and the development of the six Service Regions.
  • Support each Service Region in working and learning together in the fulfillment of common objectives.
  • Support the development of leadership in our services which will facilitate the implementation of our Ethos and National Strategy.
  • Work to enable the organisation to adopt a consistent and high standard of service provision under the leadership of the Brothers of Charity Services.

    18. Salary Scales and Pension of Staff Employed by the Brothers of Charity Services
    The Board of Director positions are all voluntary positions and they do not receive any payment for their services.

    All staff employed by the Brothers of Charity Services are paid under an agreed Salary Scale and conditions as set out by the HSE. Click on link below to view Salary Scales applicable to Brothers of Charity Service Staff.

    https://www.hse.ie/eng/staff/Benefits_Services/pay/July%202013.pdf

    Brothers of Charity Staff are members of the Pension Scheme. Click on link below to view information on the Pension Scheme.

    http://hse.ie/eng/staff/Benefits_Services/Pension_Management/New_HSE_Employees/

    19. Service Arrangements
    The HSE require by statute an agreement to manage the arrangement of services to be delivered on its behalf, health and personal social services. The Health Acts empower the HSE to enter into an arrangement with the Service Provider to provide health and personal social services. Each Region of the Brothers of Charity Services has service agreement/s with their local HSE. Click on the link below to view a generic copy of the Services Service Arrangement with the HSE.

    http://www.hse.ie/eng/services/publications/Non_Statutory_Sector/Section_38_Service_Arrangement_Part_1_-_Revised_27_04_2015.pdf

    20. Description of Records Held by the Body
    Description of Records Held by the Body (PDF - 768KB)

    21. Customer Charter
    Customer Charter (PDF - 534KB)

    22. Code of Practice
    Code of Practice Children (PDF - 495KB)
    Code of Practice Adults (PDF - 460KB)

    23. Complaints
    Click here for our Complaints page