Horizon Services

Horizon Services, is a community support programme which provides multidisciplinary supports to adults with a mild intellectual disability living in the community in and around Galway City and County.  The service aims to promote well-being and prioritises people’s independence, choices, safety, social and educational opportunities using a person-centred approach.  The services support people to be recognised as valued members of their community, feel equal and be treated fairly.

Therapeutic support, working with individual service users and their families are key elements of the service.

The individual looking for support can apply to the service directly via the Brothers of Charity Application for Services Form (Please note a copy of the psychological assessment is needed to accompany this application as the adult must have a diagnosis of Intellectual Disability). A family member or another professional can apply on their behalf with the person’s consent (The adult needs to sign this application to give permission). Please see link below;

Policy on Admissions, Transfers and Discharges (2015) (1)

Admissions meetings take place on an annual basis where those waiting for assessment for the service and those on the waiting list awaiting service are reviewed and a decision made on the appropriateness of the application and if a service can be offered.  The type and level of service offered is dependent on the capacity of the service, level of need of the individual and the availability to meet that need.

 

Any complaint regarding any aspect of the service can be discussed in the first instance with the employee providing the service or the Manager of the service.  Formal complaints should be made in writing to the Director of Services.  Please follow link below for more information on our Complaints Policy.

Complaints Management Policy (2003-06 reviewed 2015) (1)

Please refer back to the website for further general information on the Brothers of Charity Galway Services, including information on Advocacy and Human Rights.

Contact details:

Services Manager – Ursula Collis

091-755231