National Policies

The Services have a wide range of Policies and Procedures relating to the provision of our Services the main ones are listed below.
Policies specific to staff are available through the service area.
Should you have a request in relation to our policy on a specific matter not listed below please contact us.

Safety & Risk Management Policies

National Policy for the Safeguarding of Vulnerable Adults at Risk of Abuse

National Procedures for the Safeguarding of Vulnerable Adults at Risk of Abuse

National Policy and Procedure The Welfare and Protection of Children

National Risk Management Policy

National Policy Infection Prevention and Control

National Lone Working Policy

Safe Driving For Work Policy

Falls Prevention and Management Policy

Corporate Safety Statement

Person Centred Services Delivery Policies

Good Practice guidelines in the Handling of the Personal Assets of people supported by the Services

Service Undertaking Document – easy read

Policy on induction for individuals supported by the Services

Policy on Human Rights/Human Rights Handbook

National Policy Intimate/Personal Care

Policy for decisions relation to Ward of Court or individuals where there is no known family and/or next of Kin

Guidelines for Good Practice Management in Adult Catheter Management

Good practice Guidelines for the End of Life Care

Administration of Medication Management Policy and Procedure

Code of Practice for all persons supporting Adults using the Brothers of Charity Services

Code of Practice for all persons supporting Children using the Brothers of Charity Services

National policy Access to Education, Training and Development for Adults Supported by the Services

National policy Access to Education, Training and Development for Adults Supported by the Services (Easy Read)

National Policy Communication with Individuals Supported by the Services

Good Practice Guidelines on Bereavement

National Policy Missing Persons

Education Support for Children in Respite/Residential Care

National Policy food and Nutrition & Easy Read Version National Policy Food and Nutrition National Policy – Visitors
Advocacy Policy

Self Advocacy Procedure – also available in an Easy Read Version

Guidelines to Person Centred Planning with Adults

Policy on Quality in Services

Quality Management Framework

I’m Not Happy – an easy read version of a complaint procedure for people who use our Services

Administration Policies

National Policy on Applications for Service/Supports, Transfers and Withdrawal of Services/Supports

Regional Procedure on Applications for Service/Supports, Transfers and Withdrawal of Services/Supports

National Guidelines – Research within the Brothers of Charity Services

National Policy Records Management

National Policy Closed Circuit Television (CCTV) Policy & Guidelines

Policy & Procedures for the Management & Handling of Complaints

Policy on Unacceptable Behaviour

Policy on Electronic Payment

Policy in relation to Volunteers

Student Placement Policy

Data Breach Procedures

Subject Access Request (GDPR) Procedures for staff

Protected Disclosure Policy & Procedure

National Procurement Policy and Procedure

National Policy on Authority to Proceed and Purchasing Procedure for Goods and Services